Warranty

DOWNLOAD WARRANTY


LIMITED FINISH WARRANTY

Seven Years

Ruud Lighting Inc. (RLI) warrants to the original purchaser, with proof of purchase, its DeltaGuard® finish for a period of seven years from date of shipment. RLI will repair, or at its option, replace the defective finish if it exhibits cracking, peeling, excessive fading or corrosion defects during the warranty period. This warranty applies only to the DeltaGuard finish and only when the product bearing the DeltaGuard finish is properly handled, maintained, installed and exposed to normal environmental conditions. This warranty excludes defects resulting from improper handling, storage, installation, acts of God, fire, vandalism or civil disturbances. Purchaser must notify ADLTA in writing within 60 days of noticing the defect. This warranty excludes field labour or service charges related to the repair or replacement of the DeltaGuard finish. ADLTA reserves the right to change the warranty period without prior notice and without incurring obligation and expressly disclaims all warranties not stated in this limited warranty.

LIMITED PRODUCT WARRANTY

Advanced Lighting Technologies Inc. Australia (ADLTA) warrants to the original purchaser, with proof of purchase, its delivered products shall be free from defects in material and workmanship for the following periods from date of shipment:

Six Months

    • ADLTA products & Sunmaster Control Gear

One Year

    • Pracht products
    • Standard HID Control Gear
    • E-Pod HID Control Gear
    • Advantage Series

Three Years

    • Ruud Security luminaires
    • Ruud Industrial luminaires
    • Ruud Flood/Area luminaires
    • Ruud Specialty luminaires
    • ADLTA Uniform Pulse Start Control Gear

ADLTA will repair, or at its option, replace the defective product during the stated warranty period. This warranty applies only to the repair or replacement of the product and only when the product is properly handled, installed and maintained according to ADLTA instructions. This warranty excludes defects resulting from improper handling, storage, installation, acts of God, fire, vandalism or civil disturbances. Purchaser must notify ADLTA in writing within 14 days of noticing the defect. This warranty excludes field labour or service charges related to the repair or replacement of the product. ADLTA reserves the right to change the warranty period without prior notice and without incurring obligation and expressly disclaims all warranties not stated in this limited warranty.

LIMITED LAMP WARRANTY

Advanced Lighting Technologies Inc. Australia (ADLTA) warrants to the original purchaser, with proof of purchase, its supplied lamps for the following periods from date of shipment:

Six Months (based on one switch/10 hrs operation per day)

    • High Intensity Discharge (HID) lamps with an average rated life up to 7,500 hours, as published in the Venture lamp data sheets.
    • High Pressure Sodium lamps up to 100w.
    •  Sunmaster HID lamps
    • Special order HID lamps (ie. Colour)

One Year (based on one switch/10 hrs operation per day)

    • High Pressure Sodium lamps 150w to 1000w
    • Metal Halide lamps with rated life equal to or greater than 7,501 hours, as published in the Venture lamp data sheets.

Two Years (Extended Warranty, based on one switch/10 hrs operation per day)

    • Uniform Pulse Start metal halide lamps

ADLTA will replace the defective lamp during the stated warranty period. This warranty applies only to the replacement of the lamp and only when the lamp is properly handled, installed and maintained according to ADLTA instructions. This warranty excludes defects resulting from improper handling, storage, installation, acts of God, fire, vandalism or civil disturbances. This warranty excludes field labor or service charges related to the repair or replacement of the lamp. ADLTA reserves the right to change the warranty period without prior notice and without incurring obligation and expressly disclaims all warranties not stated in this limited warranty.


WARRANTY TERMS AND CONDITIONS

Uniform Pulse Start Lamps and Control Gear

ADLTA’s extended warranty covers lamps and ballasts purchased and installed together as a Uni-Form pulse start system. The installation must be operated under proper environmental conditions and in accordance with current Australian / New Zealand Standards. This warranty will be voided if conditions demonstrate abnormal use or stress, such as operating temperatures in excess of maximum rated temperatures, under/over voltage conditions, excessive switching cycles or operating hours, or improper lamp or ballast installation. The warranty will be voided if Venture® lamps are replaced with any other manufacturer’s lamps. The entire warranty will be voided if ADLTA ballasts are replaced with any other manufacturer’s ballasts.

PRODUCT REPLACEMENT/LIABILITY LIMITS

ADLTA reserves the right to utilize new, reconditioned, refurbished, repaired or remanufactured products or parts in the warranty repair or replacement process. Such products and parts will be comparable in function and performance to an original product or part, as determined by ADLTA in its sole discretion, and warranted for the remainder of the original warranty period.

The foregoing warranty shall be the sole and exclusive remedy of the purchaser and ADLTA’s SOLE AND EXCLUSIVE REMEDY TO THE PURCHASER. NO WARRANTY OF FITNESS FOR ANY SPECIFIC OR PARTICULAR PURPOSE IS MADE OR IS TO BE IMPLIED. NO OTHER WARRANTY APPLIES, ADLTA WILL NOT, UNDER ANY CIRCUMSTANCES, WHETHER AS A RESULT OF BREACH OF CONTRACT OR WARRRANTY TORT, OR OTHERWISE, BE LIABLE FOR ANY COSTS OR DAMAGES, INCLUDING LOST PROFITS OR REVENUES, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES.

ADLTA reserves the right to examine all failed lamps and ballasts purchased. No distributor, salesperson, dealer, retailer or other representative has the authority to change or modify this warranty, either orally or in writing, in any respect.

Refer to the ADLTA Terms and Conditions of Trading and Claims Policy and Procedure.

 

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